Picture a scenario where you instruct a digital assistant: “Utilize my points to organize a family vacation in Italy. Stay within budget, select hotels we’ve enjoyed in the past, and manage all the arrangements.” Instead of merely providing a list of options, this advanced agent takes it a step further by creating a comprehensive itinerary and completing the booking on your behalf. This transformative shift from merely assisting to taking decisive action is what defines agentic AI, revolutionizing how we interact with technology in the realm of commerce.